A5 · Post-acute transitional care
Post-surgical wound and mobility checks, coordinated from the hospital
Coordinate day 3–5 post-surgical home checks: wound inspection with a photo to the surgeon, DVT screening, pain and mobility, and equipment in the home.
Mission template A5 · Post-surgical wound / ortho check
On scene- Received09:12
Referral raised by hospital cm, Joint replacement or general surgery discharge.
- Scheduled10:04
A program covering the address accepts inside the window: Day 3–5.
- En route13:06
Crew departs; the patient receives an arrival window by SMS.
- On scene14:11
Wound inspection; Photo to surgeon; DVT signs.
- Completed14:40
Outcome fields recorded (Wound status; Signs of infection Y/N); referrer notified.
Why this program
A surgical patient sent home to a county an hour from the operating room is unlikely to drive back for a wound that looks slightly wrong.
A paramedic in the home on day three photographs the incision for the surgeon, screens for clots, and confirms the walker actually arrived.
The template is fixed so every referral arrives the same way: a defined trigger, a defined window, a defined skill set, and a defined set of outcome fields. That is what makes the work reportable later without asking crews to write anything twice.
Mission template A5
Post-surgical wound / ortho check · sponsor persona: Hospital CM · window: Day 3–5 · single mission · tele-MD optional
Trigger and window
Joint replacement or general surgery discharge
Window: Day 3–5
Skills required: CP, RN
Steps
- Wound inspection
- Photo to surgeon
- DVT signs
- Pain and mobility
- DME check
Outcome fields
- Wound status
- Signs of infection Y/N
- DME in home Y/N
Escalation and child orders
Dehiscence, DVT signs or fever → surgeon or tele-MD
Child orders: Walker/commode/DME, Home health PT. Logistics requests are raised on VectorCare and tracked against the same mission.
What the sponsor sees
The surgical service sees the wound photo, the infection flag and whether the ordered equipment is in the home.
Status moves through received, scheduled, active, and completed, escalated or aborted. Exception statuses notify the referrer rather than waiting to be discovered at the end of the week.
What the program does
The program schedules inside the day 3–5 window and records wound status, infection signs and DME presence.
Programs choose which templates they accept, and set their own coverage area and capacity. Nothing is auto-assigned.
What you can measure
- Visits completed inside the day 3–5 window
- Infections identified before a return visit
- Equipment gaps found and closed
- 30-day surgical readmission for the cohort
Figures shown elsewhere on this site are illustrative unless a source is given. Your reporting reflects your own missions.
Rural Health Transformation
This template maps to CMS strategic goals 1 and 4. Missions, outcome fields and county-level coverage export for state reporting.
DispatchCare is a technology vendor. It does not administer Rural Health Transformation funds.
Questions buyers ask
Joint replacement or general surgery discharge. DispatchCare does not receive 911 calls; emergency requests stay in the dispatch system.
Related mission templates
See a mission go from the chart to the home and back.
A 30-minute walkthrough with a coordinator view, a CP program view and the dashboard your sponsor will read.